Shipping charges are not refundable unless the item was shipped to you in error. Contact our Customer Support department for instructions to return a package shipped to you in error.
Orders placed online are processed within 2-4 business days and generally arrive in 7-10 business days via standard delivery. Shipping charges are based on the total amount of each order.
We can ship internationally, however, international customers will be responsible for all shipping fees. Go to https://www.profishiency.com/contact-us/ – under “How can we assist you?” select “International Orders/Shipping” and fill out the information requested.