Warranty Claim

Please note, our Office Hours are M-F 8:00am-4:30pm (CST)

First Name *

Last Name *

Phone *

Email Address *

Street Address *

Apartment, suite, etc

City *

State/Province *

ZIP / Postal Code *

Country

Did you purchase your product through our website or through/at a store? *Purchased through Profishiency/KidCasters.comPurchased through/at store

Order Number: *If you do not know your order number, on your receipt there is a spot that says "Invoice ID" under it will be "deeffa" and numbers listed after, the numbers are your order number

Name of store Kid Casters product was purchased.. *

Have you attempted a return/exchange with that store? *YesNo

Why did they reject your refund/exchange? *

Store address where exchange/return was attempted:

Please Note:

Most of our trading partners accept returns or exchanges, please first attempt this with the store you have purchased your product from BEFORE you proceed with the warranty claim.

Please let us know which product(s) you have purchased. *

Please describe the product you have with as much detail as possible.

Problem: *Broken / DefectiveParts(s) Needed

List Parts Needed

Tell us what happened.. *

Please provide pictures of the following...

The Specific Break / Defective Part(s) *

Drag and Drop (or) Choose Files

Full Product... *

No file chosen

Receipt / Proof of Purchase *

No file chosen

If NO PROOF OF PURCHASE is provided, your product IS NOT GUARANTEED to be covered under our warranty policy. *

I understand that if I do not provide a receipt / proof of purchase, my product is not guaranteed to be covered under any warranties.

Have you already spoken with someone in our facility that advised you to fill out this form? *YesNo

Who did you speak with?

Please do not fill in this field.